Frequently Asked Questions
What shipping carriers do you us?
Almost all orders ship with USPS, depending on the mailing address some packages will use the carrier UPS.
What are the turn around times?
Made to orders are currently 1-3 weeks out.
When do orders get shipped out?
Orders are shipped out once a week on Mondays.
What is the return policy?
All custom items are non refundable. SSC is not responsible for lost or stolen packages. If your item was damaged during the mailing process please reach out to me through the Contact page or at sagebrushsilverco@gmail.com
What kind of metal is the jewelry made out of?
All products made by Sagebrush Silver Co. are made with sterling silver, fine silver, 12k, 14k, 18k gold, and copper. All item details will be in the description for each product.
Are the stones used authentic?
At SSC we only use authentic stones. That being said, no stones are exactly the alike making them more unique and irreplaceable.
How do I know my ring size?
I recommend going to your local jeweler and getting your ring sized for the perfect fit. If that is not an option, I recommend purchasing a ring sizer from Amazon (should not be more than $5).
Do you ship internationally?
Yes, we ship all over the world!
